Team Leadership
First- and second-line managers with formal people-management responsibility for a team.
Leading a team means the tools change: delegation, feedback, prioritization, and the difficult conversations that come with formal responsibility for people. This theme covers the practical mechanics of running a team well.
Contents
- Leading people
- Difficult conversations and performance management
- Leading the work
- Team dynamics
- Leading up and across
- AI in people management: where it helps, where it doesn’t
Leading people
- The Delegation Spectrum (drafted)
- Feedback models (SBI, radical candor)
- 1:1 template and cadence
- Coaching vs. directing
- Situational leadership (adapt the style to the person, not the other way around)
- Servant leadership in practice
- Motivation (autonomy, mastery, purpose โ the Pink model)
- Career development conversations
- Onboarding a new hire
Difficult conversations and performance management
- Handling underperformance and PIP processes
- Termination conversations
- Leading former peers/friends after a promotion
- The first-time manager transition (from IC to manager)
- Upward feedback โ giving feedback to your own boss
Leading the work
- RACI Matrix (drafted)
- The Bottleneck Effect (drafted)
- Prioritization (RICE/MoSCoW)
- Meeting hygiene and cadence
- Calendar defense โ protecting your team’s and your own time
Team dynamics
- Five Dysfunctions, One Team (drafted)
- No Bad Teams, Only Bad Leaders (drafted)
- Humble, Hungry, Smart (drafted)
- Psychological safety
- Conflict resolution within the team
- Building trust as a new leader of an existing team
- Remote/hybrid team leadership
- Burnout and workload management
- Diversity and inclusion at team level
Leading up and across
- The Manager Who Can’t Say Stop (drafted)
- Stakeholder communication
- How to say no upward
- Cross-functional collaboration (PM, design, engineering)
- Hiring and interviewing as a first-line leader
AI in people management: where it helps, where it doesn’t
- Where AI genuinely helps a manager: summarizing status updates, drafting first-pass agendas, spotting patterns across many 1:1 notes, prepping for a review by pulling together scattered feedback
- Where it shouldn’t be used: writing the actual feedback or performance review content wholesale โ the words still need to be yours, the employee can tell, and it’s your judgment on the line
- AI notetakers in 1:1s โ the trust cost of recording a conversation that’s supposed to be a safe space, and how to be transparent about it if you use one
- Using AI to “read” an employee (sentiment analysis on Slack/email, engagement scoring) โ why this crosses from helpful to surveillance quickly, and where the line is
- AI in hiring and interview screening โ bias risks, and why a screening recommendation is not a hiring decision
- Don’t delegate the emotional labor โ a difficult conversation, a firing, a conflict mediation are exactly the moments a manager can’t outsource judgment or presence to a tool
- Being transparent with your team about what you do and don’t use AI for as their manager